Staples

Anne W 5 months ago

I have to give Kudos to a staff member there. His name is Samuel. I was returning some Amazon items. There was a problem because I duplicated the return slips for one of the packages. Samuel was so very patient and helpful. He did not become upset because I didn't have the information. He was very calm and let me get the information that I needed. There were other people in line, but he didn't rush me. It was so nice to deal with a person who treated me like a valued customer. When I returned to the store later that evening, I saw him helping an older woman take her packages out and put them in her car. We need more employees like him. He had such a great attitude!

J Lozano 8 months ago

Very undesirable experience at the Printing dept desk. My wife and I went needed some assistance with printing at one of the printers thats right outside that dept. Well 2 girls who were working did not make the slightest effort to help us as we requested. They pretend not to hear us abd just kept doing their own business with bad attitude. We came a few hours later thinking maybe a shift change would work out. Final outcome was the same 2 employees were still there. Again I asked for help and they ignore you pretending not to hear you. I will not take my office business needs to this location. They definitely need customer service skills. Maganement needs to adress this issue. Our visit day. Oct 16th 2025 during afternoon hours

Bianca Roth 2 months ago

just picked up my pre printed and pre paid order. i asked an associate to confirm i go to the area since it was just a pick up and his whole demeanor was rude. while i was waiting, another customer joined and made his own line. the sales associated chose to help him first even though i was there at least 20 mins prior. i told her i was here first, she didn’t acknowledge or apologize and asked what i needed, and i was going back and fourth with the other customer. why did i have to wait in line for 45 minutes for a pre paid and printed order?! this was a bad experience overall and i expected better

Leanne Monzon 6 months ago

One person on the register handling a line of returns that goes to the back of the store. That same person charging new customers.

heroesebas g 3 months ago

Save yourself a trip and go to OFFICE DEPOT across the street. Better, friendlier and more helpful service. Don't forget to bring a usb drive in case you have to print something. They'll gladly print it in 30 seconds for you. Speak with your wallet when it comes to bad service.