Staples

Lisa a month ago

First time coming here. I was printing out a project on the self printer and all I needed was to figure out how to make the project print double sided. I went up to the counter to one lady and asked for help and she told me another employee would be able to help me. Said employee was very visibly flustered and irritated before she even got to me. She came over to me about 5 mins later (no problem as I was patient) and her approach wasn’t welcoming at all. She remained flustered and treated me as if I was a burden to her. She did indeed fix the problem but a little better customer service would’ve gone a long way.

Jim Devine 3 months ago

Just a shout out to Camille at this Staples location. We were up against a critical meeting deadline and she truly went above and beyond to get a print job completed. This is what partnership with your customers looks like. Highly recommend!

Taelor Brew 2 months ago

The progress meter on the website is unhelpful and when I tried to call no one picked up. When I finally just went to the store to hope for the best it took around 8 minutes before I was even greeted. The worker seemed frazzled and the other employee I tried to ask just to look up my order progress “couldn’t”. While I waited I saw why the phones weren’t answered, they just let them ring and ring. If there were other places to pickup prints nearby I would have gone elsewhere.

Matt Wetzel Jr. a month ago

I was making an Amazon return, understood I’m not a buying customer… but the assistant manager was quite rude and dismissive. Quite interesting where customer service/hospitality is going. Hope she sees this to improve.

Tesfa Bizuneh a month ago

Staples Print & Marketing always delivers my business cards and flyers on time with professional quality and fair prices. I’m a very satisfied customer and highly recommend their services.