Office Depot

Rob Foster 6 months ago

The staff at the Ina /Thornydale location was pleasant and happy to be working here. JoJo and Brian went out of their way to locate the item and price match without issues, HP USB 3.0 32 GB flash drive. (On the End Cap) Purchased two double packs for 10.99 each. Excellent help and personalized service. Thanks all. Keep up the professional spirit and Happy Holidays to you!

Brian 3 months ago

Came in to get copies made. They made me put 15 dollars down to make the copies. The total was around 6 bucks. They said the refund of 9 dollars would go into my account. They never refunded my money. When i originally called, the guy could care less. He said it's an issue with my bank🤷 I called now, which is over a month and the guy said he couldn't pull it up. I wonder how many other people's money they have taken🤔😬

Stormy Rain 12 months ago

Stood here for 30 min with no help from behind the printing counter….all because I was at a different place on the counter so this redhead lady sees me standing in front of the computer she is doing stuff on and here’s me thinking she will either help me when she’s done or maybe try to tell me I should stand over at the other spot on the counter to be serviced which I didn’t realize until she helped 2 people who came in AFTER ME acting like she didn’t just see me at her computer when she was finished helping someone else… why do I have to say excuse me can you help me since I was here first? After I realized where I should have been waiting I came up to the counter after she helped someone else and she immediately turned her back and walked away like I hadn’t been standing there for 30 mins. If you see someone who is not familiar with how you do things at print and copy then maybe JUST MAYBE you could do your job and tell the customer how things work instead of helping other people who you know were not there before me I made eye contact with her several times did she care? No instead of helping me once I got there she went up to a customer she ALREADY HELPED and started having a non work related conversation literally. I finally got help after another 5 min from a man who only helped me because I was staring at him while he was trying to walk away from the print and copy section…then he said “can I help you?” Like I’m stupid and I’m supposed to explain to them i obviously need something printed after an employee has seen me standing here and acting like she is too good to say can I help you or maybe telling me the section of the counter I need to be in?! Here’s a picture of her standing here after turning her back on me when I know she saw me walking up to the counter and having a fun conversation. Also after she turned her back and the guy she was “helping” walked away for his wallet I said “when you get a second I need help” NO RESPONSE THANK YOU REDHEAD I HOPE YOUR BOSS TALKS TO YOU ABOUT THIS AND MAYBE TALKING to customers instead of ignoring them when they make eye contact with you and ask you for help after 30 mins I waited to get ONE form PRINTED. If you scroll down you can see others having problems with employees here too not just copy and print section. We come here because we don’t know how to do it and some helpfulness would be nice…

David Meyer 4 months ago

Mike,Koko & Jojo did an excellent job helping us design and produce an invitation for our 55th wedding anniversary celebration. They did way more than I expected and made the project so simple. Thank You all.

Tim Derrig a year ago

It’s really complicated to shop this store. I was on the sales floor for maybe 10 minutes or more locating the items on my list. Not once, did I encounter an employee of any description,. I approached the checkout with a small basket of my items. There was NOBODY at the checkout. Can’t make this up! Eventually two employees appeared and debated over who would ring up my items and which terminal they might use. Really? As the employee lumbered through scanning my items, the ONLY interaction was if I wanted a service warranty . Then, for reasons unexplained, I was asked if I needed a bag in which to place my items. Again…. Really? Six items at a total of $250 surely qualifies for the use of a bag or two! Missing - An enthusiastic “Thank you for your patience”. “Let’s get you checked out and on your way!”. Again, it’s really complicated to shop at this store. I try to buy locally when I am able. It is experiences such as these that cause me to have no regret over defaulting to an online purchase.